The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.
£16.67 excluding VAT
The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.
This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion.
Sections:
1. What is good customer service?
2. Communicating with your customer
3. Handling Customer Complaints
4. Room for improvement
Client led, tailored training for the workplace: delivered throughout South West, the wider UK and overseas. With In House Training & Consultancy (IHTC) and our years of experience garnered since 1991, trust us to offer a complete health and safety management service – with courses expanding across HR, Business Compliance, Adult Social Care and Hospitality.
Reviews
There are no reviews yet.